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Wholesale Policies

Wholesale Policies

Creep Heart Ranges

Jewellery and accessory ranges are released seasonally (3-4 ranges a year).

Items in each range are produced in small runs when released, and not available to be re-produced once sold out.

Select best sellers from each range are kept for an extended time period as part of 'Creep Heart Classics' range.

Between ranges, prints/limited edition/specialty items are released casually every 1-2 weeks.

Creep Heart Products

All Creep Heart products are made from sketch to finished piece in-house in my studio in Australia. I take pride in my label being wholly Australian made and owned.

All products come presented on Creep Heart packaging and are designed to store and travel well.

Well designed packaging means items can be posted at a letter rate - a huge saving for your customers in Australia and worldwide.

Wholesale Discount

The wholesale discount is 50% off the retail price. No further dicsounts are available (such as entering coupon codes, using promotions, etc), unless notified otherwise.

Minimum Orders

The minimum for a wholesale order is $200 (after discount and excluding postage/shipping). Your cart total must be at least $200. This includes initial orders and repeat orders.

Shipping and Postage *IMPORTANT*

You will be invoiced separately for shipping on receipt of your order. My online store doesn't calculate postage for wholesale orders accurately. Shipping will be calculated based on the size and weight of your order to your location.

See Shipping and Returns for information.

Turn-around

Goods are generally made to order upon receipt of payment with an expected production turnaround of 1-2 weeks, or up to 3-4 weeks in busy times. If you have a deadline, please let me know before you place your order. I will always aim to have your order to you in a timely manner.

Exclusivity

Creep Heart is an emerging brand and cannot afford to offer exclusivity to any one store.

Placing Orders

The easiest way to place your order is through the website and to follow the prompts to the checkout. You will need to apply a coupon code at the checkout to receive the wholesale prices.

Payment

I accept Paypal, VISA, or MasterCard through the Paypal checkout gateway. Payment must be made in Australian dollars.

Pricing/GST/RRPs

All prices are shown in Australian dollars (AUD) If you require a tax invoice for your order that shows the GST paid, please email to request one.

You are welcome to price as you would like, but it’s generally preferred that you match the prices or price higher.

Markets/Events

All stockists are welcome to sell Creep Heart at markets and events in their area and further - you do not need to ask for permission, and exclusivity is not available for events. Please bear in mind that I regularly travel to events to sell/promote Creep Heart.

Media

On reciept of payment, you are welcome to use any images and media from the Creep Heart website or social media pages for the sale and promotion of goods received.

Right to Modify

All Creep Heart products are sold as finished products; you are not allowed to alter or modify the products in any way, such as changing the packaging or components of the product.

Acceptance of Terms

By placing an order with Creep Heart you are accepting the terms listed above. The payment for a wholesale order is evidence of the acceptance of these terms.


If you are a shop owner and would like to apply for a wholesale account, please get in touch to apply for a wholesale account. Stockists are selected based on their suitability to the brand and the potential for a long and mutually beneficial relationship.

Creep Heart by Ella MobbsWholesale Policies